Check for power at both elements.
Whirlpool gas hot water heater temperature sensor failure.
If this error condition continues replace the electronic thermostat.
Refill the water heater before you flip the house circuit breakers on and restore power.
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My honeywell water heater gas valve control is giving the 5 flash code sensor failure.
Sensor failure sometimes the sensors that read the temperature of the water can fail which is difficult to detect without using a multimeter to measure the temperature sensor for a shorted circuit.
7 replace gas valve overall failure of the gas valve and will usually require replacement.
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The image below shows the location of this plug on the control board.
Drain the water heater and then replace the heating element if it failed.
Before replacing the thermistors temperature sensors i recommend shutting off the breaker and checking the plug for the thermistors on the control board.
Close the shutoff valve on the gas supply piping to the water heater.
Sometimes sensors simply become loosened and you must reattach them to the water tank.
It should not be set above 125 degrees f.
If the temperature is properly set then one of the thermostats is to blame.
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Turn the gas control valve on the water heater to the off position.
Troubleshoot a water heater that puts out overly hot water.
If you need service support please contact customer service at 1 833 747 0686.
5 replace gas valve this indicates a sensor failure and the gas control valve must be replaced.
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If you get this code and have lukewarm water and the pilot is still on try turning up the temperature.
Any element that is getting power while the water is too hot has a faulty thermostat.
The heating element should measure 5 25 ohms of resistance.
If the sensor does have a short it requires replacement.
To reduce the risk of property damage serious injury or death read and follow all labels on the water heater and the safety instructions in the printed owner s manual.
Remove the cover panel exposing the burner assembly standing pilot or burner manifold cover plate electronic ignition.